The Situations
The mission of the Lexington Public Library is to connect people, inspire ideas, and transform lives. For Bobby Webb, this mission is achieved by selecting high-quality, high-usage digital resources.
“It is vital for a public library to have a robust online presence, especially in a digitally-literate community like Lexington ...Digital resources empower our customers to utilize the Library at a time and place that best meets their needs.”
Bobby Webb
Virtual Branch Manager
Lexington Public Library
Lexington, KY
Webb is responsible for overseeing digital resources for Fayette County and the greater Central Kentucky area.
THE CHALLENGE
Serving the demand of a population of over 300,000 is not easy — or cost-effective — when many language resources lack shelf-life and multi-user access.
Webb’s search for a low-maintenance, highly engaging language-learning resource that delivered a diverse, accessible, and consistently updated language selection needed to check the right boxes.
THE FIX
Though other language software vendors have approached Webb and his team, Mango’s cloud-based accessibility, relevant content, and promotional materials have allowed Lexington Public Library to succeed in offering an in-demand language-learning resource to the community.
“Mango ...checks all of the boxes by offering a wide variety of language options (including courses for ESL learners), actively updating the content, and making it available to the entire community at the time and point of need.”
49% of Lexington’s 9,110 Mango sessions took place on mobile devices
Nov. 1, 2019 - October 31, 2020
